4 March 2012

The Roadside Assistance service ensures that drivers of sgfleet vehicles won't be left stranded and offers drivers immediate assistance in case the unexpected happens.

This service will assist from a simple jump start to minor mechanical repairs 24 hours a day, 365 days a year anywhere in Australia. On average, a roadside patrol is within 10 kilometres of a breakdown in 99% of all incidents. 90% of call outs are attended to within an hour and the average time at the scene is only 12 minutes with nearly all customers being rendered mobile again.

The Roadside Assistance service offers comprehensive benefits and has been tailored to the needs of drivers, saving them time and money as well as creating peace of mind motoring.

sgfleet offers two types of packages, standard and premium. Both of these packages feature:

  • No joining fees
  • Australia wide assistance service coverage 24/7
  • General mechanical breakdown with unlimited call outs
  • FREE towing of up to 50km in the event of a breakdown in all areas including metro and country
  • Flat tyre change
  • Emergency vehicle access including attempted vehicle entry in case of lost keys
  • Jump start for flat or faulty battery
  • Up to 10 litres of fuel if the driver runs out of fuel
  • Off-road service

Additional features of the premium service include:

  • Emergency accommodation of up to 3 nights at $150 per night
  • Emergency car rental up to 3 days to the total of $120 per day
  • Vehicle relocation of up to $1,000 upon completion of repairs (where a tow has been required)
  • Ground transport to the driver's residence when a vehicle cannot be repaired in 3 days with cover up to $500

The Roadside Assistance packages can be offered from day one, or at the end of the cover provided by the vehicle manufacturer. For more information, contact sgfleet on 1300 138 235.

 

The Roadside Assistance service will get drivers on the road again.

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