The sgfleet Driver FAQ's will identify where to direct your existing lease enquiry to.

How do I make a vehicle expense claim

Go to Driver Services > Guides and Forms on the sgfleet website. This is where a list of what can be claimed.as well as the forms are located.


Drivers can also use sgfleet's online driver portal Fleetintelligence to submit reimbursements.

 


 

 

I am an existing client of sgfleet and would like to make a general enquiry

Please contact the sgfleet Driver Assistance Helpline on 1300 138 235, or email the novated service support team on: novatedservice@sgfleet.com

 

I have a question with regards to the delivery of my vehicle

Please contact the sgfleet settlements team on 1300 138 235 or email your enquiry to purchasing@sgfleet.com

My lease is due to expire and I would like to know what options are available

Please contact the sgfleet Driver Assistance Helpline on 1300 138 235 or email your enquiry to the novated service suppport team on novatedservice@sgfleet.com

I would like a quote on a new vehicle

Please contact the sgfleet Novated sales team on 1300 138 235 or email your enquiry to: novatedsales@sgfleet.com

 

I would like to extend my existing lease

Please contact the novated refinance team on 1300 138 235 or email your enquiry to novatedsales@sgfleet.com

Make sure you include in your email:

  • Your registration number 
  • Contact phone number 

I have a question regarding my vehicle registration management

Please contact the registrations team on the sgfleet driver assistance helpline, 1300 138 235 or registration@sgfleet.com

My fuel card has been lost or stolen

During Business Hours

Please contact the sgfleet fuel card team on 1300 138 235.

Outside of Business Hours

1. Email sgfleet on feedback@sgfleet.com and provide details of your registration number and the type of fuel card that was lost or stolen.

2. Please also contact the fuel supplier directly on their 24 hour assistance line to report the lost or stolen card.

Caltex: 1300 365 096

Shell Card: 1300 655 676

BP: 1300 130 027

Motorpass: 1300 366 109

 

 

I would like an early termination value on my existing lease

Please contact the sgfleet Driver Assistance Helpline on 1300 138 235 or email your request to the novated service support team on payouts@sgfleet.com

 

At lease-end where do I return my car?

Coming up to the end of your lease, we have return vehicle locations across Australia. Get in contact with the one closest to you and they will help organise returning your vehicle. Return vehicle locations and contact datails.

I want to purchase my leased car, how can I do so?

We currently offer this facility only in certain states. Please contact the agent in your state for further information. Contact details can be found on this fact sheet.