4 March 2012

Our Roadside Assistance service ticks all the boxes. It ensures that sgfleet drivers won't be left stranded and offers them immediate assistance in case the unexpected happens.

Our Roadside Assistance service will help drivers from a simple jump start to minor mechanical repairs, 24 hours a day, 365 days a year, anywhere in Australia.

The service offers comprehensive benefits for sgfleet members and has been tailored to the needs of  our drivers. It will save time and money as well as create peace of mind motoring.

Most call-outs are attended to within an hour and we aim to get you back on your journey within half an hour from the time we arrive on scene.

The Roadside Assistance service can be offered from day one, or from the end of the cover provided by the vehicle manufacturer.

sgfleet offers two types of packages, standard and premium. Both of these packages feature:

  • Australia-wide assistance service coverage 24/7, with unlimited call-outs
  • FREE towing up to 50km in the event of a breakdown,country or metro
  • Emergency vehicle access - vehicle entry attempt in case of lost keys
  • Jump start for flat or faulty battery and flat tyre change
  • Out of fuel - provision of up to 5 litres or tow

Additional features of the premium service include:

  • Taxi ride up to the value of $50 (Inc. GST) in the event of a breakdown
  • Emergency accommodation for up to 3 nights at $150 (Inc. GST) per night*
  • Emergency car rental for up to 3 days to the total of $120 (Inc. GST) per day*
  • Upon completion of repairs, vehicle relocation for up to $1,000 (Inc. GST) (where a tow has been required)*
  • Where a vehicle cannot be repaired in 3 days, ground transport to the driver's residence will be provided, covered up to $500 (Inc. GST)*
  • Tailored customer service support where the incident occurs more than 100km from home base and cannot be repaired within 24 hours

*Refer to Terms and Conditions

For more information, contact sgfleet on 1300 138 235.

 

sgfleet's fleet solutions include Roadside Assistance