15 October 2018

The Australian Competition and Consumer Commission (ACCC) has provided a fact sheet for new car buyers to receive at the point of purchase (the new car fact sheet). A copy of the new car fact sheet should have been provided by the dealer supplying the SG Fleet leased vehicle at the time of delivery.

The new car fact sheet is designed to help consumers of new cars understand their ‘consumer guarantee’ rights under the Australian Consumer Law. As the owner of the vehicle, SG Fleet will pass the benefit of these ‘consumer guarantee’ rights to the lessee during the lease term and provide you with any reasonable assistance in regard to enforcing your ‘consumer guarantee’ rights.

The new car fact sheet provides a concise and simple explanation of consumer guarantees and their interaction with warranties, and details what consumers can expect and the remedies available to them, in the event there is a problem with the new car.