At SG Fleet, we are committed to providing you with exceptional customer service. As such, we offer a full range of services for you. However, should you have any queries about your vehicle, we have answered some of the frequently asked questions here.
Please take a look and if you can’t find the information you are looking for, we’ll be happy to help.
The DVLA doesn’t issue tax discs anymore, so you can check if your vehicle (or any other vehicle) is licenced.
By law all vehicles on the road must be insured. You can check if your vehicle is insured on the Motor Insurance Database.
If you have some damage to your vehicle that is not covered by insurance, it may incur a cost when handing the vehicle back. However, we don’t expect a vehicle that's been in use to come back in showroom condition, so we use the BVRLA fair wear and guide to assess the damage.
Fuel is one of the biggest running costs of any vehicle. Here’s some tips to keep the fuel bills at bay.
Tyres – rolling resistance is one of the biggest drains on your car when cruising. Good quality tyres tend to have a lower rolling resistance while still having maximum grip on the road. So fit a good quality tyre as, they will last longer and use less fuel. Check your tyre pressure as well.
Driving style – accelerate gently and look at what is happening ahead of you. If you see the traffic stopped or slowing, then take your foot off the accelerator and glide to a halt.
Gear changes – Change your gears up early and don’t over rev. Many manual cars now have guides to assist you when to change gears. At first they may seem to suggest earlier changes than what you are used to, but it will be saving you fuel.
Tyres should be replaced when the tread depth is below 2.0mm, or if they are damaged and represent a danger to safety.
All vehicle drivers must have a current and valid licence
Never drive the vehicle after drinking alcohol beyond the legal limit or after taking drugs that may impair physical performance.
For reliable operation of the motor vehicle, you should perform the following checks on a weekly basis:
The vehicle should be serviced at the manufacturer’s service intervals (refer to owner’s service manual) or when indicated to do so by the vehicle’s own monitoring systems. It is your responsibility to make sure the vehicle is presented for service or maintenance as and when required. If you don’t do this, it can lead to significant mechanical issues and costs.
The driver is required to regularly clean the vehicle and maintain its appearance. Cleaning entails washing, polishing and vacuuming. These tasks should be undertaken as necessary. Bird droppings will cause damage to the vehicle’s paintwork, so should be removed as soon as possible.
Vehicles returned to us at lease end must be in satisfactory condition relative to the vehicle’s age and distance travelled. To find out more please refer to the Fair Wear and Tear guide.
If you have a question that wasn't answered here, please get in touch and we shall provide the information you require.
