Employee car benefits

None. Gratis. Free! The beauty of a car salary sacrifice scheme with SG Fleet is that there aren’t any costs associated with implementation. In fact, the more cars you have on the scheme, the more money you save.
A scheme can be implemented in as quickly as four weeks, depending on your specific requirements.
Not only is SG Fleet a multi-award-winning, global fleet management company, we’re also the only provider that can offer both employer and employee-led salary sacrifice schemes. No matter your requirements, we have a product perfect for you.
In short, regardless of the type of scheme you choose, it’s very easy. Everything you need will be at your fingertips. We offer a personalised, user-centered approach that puts you in control of the key decisions without adding to your administrative burden. 

Fleet driver support

At SG Fleet, we are committed to providing you with exceptional customer service. As such, we offer a full range of services for you. However, these FAQs feature simple answers. For more detailed information, please consult the driver guide, or call our team on 0344 85 45 123.

Please contact our breakdown provider via the driver helpline on 0344 85 45 123 and select option 1. This will be managed by our service provider, utilising the complimentary manufacturer assistance program if your lease vehicle is under warranty and where applicable.
You can book a service or mechanical repair through our website or by calling the driver helpline on 0344 85 45 123. For tyre replacements, book online or call the helpline and select option 4, then option 2. Our preferred tyre provider is Kwik Fit, and in certain areas, a seven-day mobile service is available.
Any fines and charges relating to your vehicle will be processed by our Fleet Admin team in line with your company’s requirements. Please refer to your internal company vehicle policy for guidance and clarity. If you have any queries, please call the driver helpline on 0344 85 45 123 and select option 7, option 1. 
If you wish to take your vehicle abroad, call us on 0344 85 45 123 and select option 6. You will need to request a letter of authority (form VE103)  prior to travelling abroad. Please apply at least 14 days before the date of travel and be aware that in peak periods it can take up to 4 weeks for this document to be processed. You must inform your employer who will advise of any other need such as insurance requirements. 
At the end of your lease, if the vehicle is not being replaced with a new one, a member of our team will be in touch with you or your employer to discuss collection of your vehicle. If you have questions on this process, please refer to your employer or call our driver helpline on 0344 85 45 123, option 7, option 1. 
Every 12 months, we will automatically renew the vehicles Road Fund Licence (RFL). If you are unsure, you can check your vehicles RFL and MOT status here.

Salary sacrifice driver support

At SG Fleet, we are committed to providing you with exceptional customer service. As such, we offer a full range of services for you. However, these FAQs feature simple answers. For more detailed information, please consult the driver guide, or call our team on 0344 85 45 161.

Please contact our breakdown provider via the driver helpline at 0344 85 45 161 and select option 1, then option 1 for breakdown assistance. This will be managed by our service provider, utilising the complimentary manufacturer assistance program if your lease vehicle is under warranty and where applicable. 

 
When the breakdown provider arrives, they will assess the nature of the failure and advise on the necessary course of action.
To book a service or arrange a tyre repair/ change, you can either go through our website via the driver support page, or call the driver helpline at 0344 85 45 161 and select option 1, then option 3.
If you’re taking a vehicle to Europe, you’ll need some paperwork (VE103B). We can also arrange a European breakdown cover. Please call 0344 85 45 123 14 days before your trip to allow for VE103B delivery.
If you are involved in an accident or need to make a claim and insurance is provided by SG Fleet, please call the driver helpline on 0344 85 45 161 and select option 1, then option 2. 


The team will guide you through the best steps to follow, given your incident. If you have insurance provided by SG Fleet, all incidents, no matter how minor, must be reported to accident management. If you provide your own insurance, please contact your insurance provider and follow the relevant accident management process as per your policy.

Understanding electric vehicles

Frequently asked questions continued...

As there are few moving parts to a ZEV, the likelihood of a breakdown is minimal unless you run out of power. If that happened, you would simply call roadside assistance as you would do with an ICE vehicle. Alternatively, plug it into the nearest power point.
ZEVs must meet the same safety standards as other cars. They are still rated under the European New Car Assessment Program (ENCAP).
Yes. The traditional belief is that water and electricity don’t mix so charging an electric car in the rain might be dangerous. However, both the vehicle manufacturers and EVSE installation specialists have designed and engineered their products to meet the relevant standards.
The lifespan depends on the type of battery and its usage patterns. Most vehicles are using lithium-ion batteries, which can last up to 10 years or longer. Most manufacturers are offering an 8-year battery warranty. 
Yes. However, based on the manufacturers’ recommendations, at this stage, this is limited to one or two models with very little payload rating. The exception is the Tesla Model X SUV, which can tow up to 2 tonnes.
There are now more than 70, 000 charge points across the UK in over 35,000 locations - that’s more public places to charge than petrol stations, with around 16, 500 charge points added in 2023 alone. Homebased charging is available anywhere with a traditional 3-pin wall socket, however smart devices are being developed to allow faster charging at affordable prices at home.
Some ZEV charging stations are capable of receiving and transmitting electricity and usage data. Some providers offer software to see how much electricity has been used, which can then be managed in the same way as for a traditional fuel card. SG Fleet will integrate that information into our online portal Fleetintelligence, ensuring fleet managers can manage the whole-of-life costs of ZEVs.
The highest cost component of ZEV charging stations is often their installation. Electric service upgrades, trenching, repaving, distance to panels, distribution boards and other factors can significantly impact installation costs. Good planning, supplying only the essentials, and keeping in mind potential future expansion will reduce your short and long-term installation costs. SG Fleet can help you understand your short and medium-term needs and avoid overcapitalisation of infrastructure now.
The type of charge outlet required will depend on how fast you need to charge. A normal home socket will work but it will be slow. If faster charging is required, then a special charger will be needed. As a rule, the price increases in line with the increased speed rate of the charge. SG Fleet can advise on the types of chargers required based on the fleet vehicles’ usage patterns, such as time spent stationary and average distances travelled.
The charge time for a ZEV varies based on the model of car and the type of Electric Vehicle Service Equipment (EVSE) you use to charge the vehicle. One thing to keep in mind is the difference between the time for a full charge and a partial charge.

What does this mean?

Many cars will advertise that it takes 5-8 hours for a full charge, but it may only take 15-20 minutes for a 60% charge. A full charge could be done overnight, while partial charges could be done anytime to top up the battery. It is expected that vehicle charging might be similar to a mobile phone, where it is occasionally plugged in for a top-up charge while a full charge occurs overnight and takes advantage of off-peak electricity costs.
Trickle charging/mobile charging is slow overnight charging ideal for a ‘top-up’ when the battery is close to full, using a traditional 3-pin wall socket, without the need for an installed EVSE.

Fast charging is typically charging from home or public charging stations during trips or when a quick charge is required using a 7-22kW charger.

Rapid/ultra-fast charging is done in public stations that use DC power to charge your vehicle in a short period.

Need further assistance?

Please submit an enquiry and our team will be in touch with you.