Accident management

If you have been in an accident and need urgent assistance, please call 0344 880 1888.

Call this number for:

  • Emergency breakdown assistance
  • Accident support
  • Windscreen and glass replacement
  • Vehicle service or repair
  • Tyre replacement booking

Accident management is an option for company car drivers and may not be provided by SG Fleet.

What to do if you have an accident

Stop immediately (as long as it is safe to do so). Try to remain calm; give yourself time to think. Call emergency services if there are any injuries or other dangerous circumstances.

Vehicles should not be moved until instructed to do so by a police officer.

As the driver, you should obtain the following information:

  • The full name, telephone number and addresses of all Third Parties and details of their insurers
  • Vehicle registration number, make and model of all vehicles involved
  • Keep a description of the other drivers, the number of passengers in each vehicle and sex/ages of all occupants
  • Please take pictures of the incident if safe to do so
  • Make a note of the exact location of the incident. On a motorway note, the number of the nearest location post. You should note (i) the vehicle positions before and after the crash (ii) direction of travel of vehicles involved
  • Please do not restart your journey until it is safe to do so and make sure your vehicle is both safe and legal to drive

If you have insurance provided by SG Fleet all incidents, no matter how minor, must be reported to Accident Management.

If you have your own insurance, you must inform your insurer. We recommend you do this at the scene of the accident if safe to do so.