What does the program include?
Frequently asked questions
It is recommended that you book flights at least one week in advance (preferably 2-3 weeks), in order to achieve more reasonable flight prices.
Please note that booking too far in advance may impact you if your circumstances change, and you are no longer able to take the flights, or receive the credits.
Your account may start with a low balance. This is normal, and over time this balance should recover as more salary deductions are made. We know that flight prices can vary, so we will keep an eye on your account balance and contact you to re-assess your deductions should your account become low, or you are at risk of not being able to book flights.
You may also contact SG Fleet and request a change to your package if your travel frequency or circumstances change to be pro-active in managing your account.
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