Fleet driver support

 

 

Driver help

Welcome! Our comprehensive services are designed to support you as the driver of an SG Fleet-managed vehicle. We aim to make your driving experience easier and keep you safe on the road.

 

1300 138 235

Call this number for:

  • Accident Management option 1
  • Roadside Assistance option 2
  • Fuel card enquiries option 3
  • Novated/personal vehicles option 4
  • Corporate/Tool-of-Trade vehicles option 5
  • Non-vehicle Salary Sacrifice option 6
  • Speak to Reception option 7

 

Please advise all service providers that you are driving an SG Fleet vehicle.


Please note: Charges may apply for some of the above services if the service is not included in the lease. 

 

 

 

 

Accident Management

If you need immediate assistance, please call 1300 138 235, option 1.

Alternatively, lodge an online claim with DingGo Fleet accident management here.

fleet driver support in case of an accident

What to do in case of an accident

No matter whose fault it is, make sure you:

  • Make the scene safe. If emergency services are required or someone is injured, call 000.
  • Exchange details with the other driver(s), including driver’s licence, address, vehicle registration and contact numbers.
  • Record details of any witnesses, including name and contact numbers. If possible, take photos of vehicle damage and accident scene.
  • Do not admit liability.
  • Report the accident to SG Fleet on 1300 138 235.

Servicing and repairs for Tyres, Batteries and Windscreens

 

For vehicle servicing and repairs, SG Fleet has arrangements with manufacturer dealerships and national suppliers.

To find the nearest service location for the vehicle, please use our service locator or for specific services call: 

 

 

 

Tyres

Bridgestone & Bridgestone Mobile Fitting (1800 954 553)

Beaurepaires (13 23 81)

 

Bob Jane (13 26 25)

 

JAX Tyres (1300 367 897)

Batteries

Marshall Batteries (13 61 30)

SG Fleet Roadside Assistance (1300 138 235) for both Light & Heavy Fleet 

Windscreens

O’Brien Glass 24/7 (13 16 16)

 

Instant Windscreens (13 24 44 or 1300 136 303)

Lost or stolen fuel cards

 

During business hours:

Call the SG Fleet fuel card team on 1300 138 235

 

Outside of business hours:

Send email to fuelcards@sgfleet.com and provide details of your registration number and the type of fuel card that was lost or stolen.

Please also contact the fuel supplier directly on their 24-hour assistance line to advise them to freeze the lost or stolen fuel card to prevent fraudulent activity.

 

 

Ampol1300 365 096 
Shell Card1300 655 676  
BP1300 130 027 
Motorpass1300 366 109

 

 

Other resources

Here are some frequently asked questions to help you find your way.

To find an approved provider that’s local to you, use our service locator tool. 

Access and download guides and forms.