Balance and transactions
Your balance reflects the total contributions from your employer, minus the expenses you've made through your novated lease…items such as lease rentals, fuel/charging, maintenance, and other approved costs.
All balance amounts shown on your statement are excluding GST.
Yes. When you set up your novated lease, you choose budgets for things like fuel/charging, maintenance, and registration, however we understand that life changes. Maybe you’re driving more or taking unpaid leave. These shifts can affect your spending.
If you notice changes in your travel or expenses, please get in touch. We’ll help you adjust your budgets so you can get the most out of your novated lease.
Throughout your lease, we monitor your balance to ensure you have enough to cover upcoming expenses for items such as fuel/charging, maintenance, and registration.
If you see a low or negative balance
Please contact us to recalculate your budget as a low or negative balance may affect our ability to pay your lease expenses. Together, we can review and adjust your budgets to get your novated lease back on track.
If you are overspending
If your actual spending goes beyond your allocated budgets, that is considered overspending. Ongoing overspending can lead to a negative balance, which in turn may limit your ability to request reimbursements or to cover regular lease expenses. If you think you might be overspending, please contact us to recalculate your budget.
Navigate to My balance to see how your lease is tracking.
We proactively monitor your package balance to ensure you have enough to cover any upcoming lease expenses.
A low balance status means your account may not have enough to cover future costs. Please contact us to recalculate your budget.
Pending transactions are expenses we've scheduled or approved for payment but haven’t processed yet. This could include approved maintenance, upcoming registration renewals, lease rentals, or reimbursement requests that are still being finalised.
Pending registration transactions
If you see a pending registration transaction, this means that your registration is due soon, and we’ve set aside the funds to renew it within 30 days of expiry. This ensures your registration renewal costs are covered, reducing any last-minute issues.
Pending lease rental transactions
We proactively allocate funds for your lease rental at the beginning of each month. This helps to ensure that payment is made on time, keeping your novated lease on track.
Navigate to My balance to see how your lease is tracking.
To download your transaction statement as a PDF file, click on My balance > Statements, select the timeframe you’d like to see and download.
Yes. Go to My balance > Transaction search and filter by date or transaction type.
Your lease rentals are a monthly commitment as part of your novated lease arrangement. Lease rentals will be invoiced at the beginning of each month and will reflect in your available balance as ‘pending’. The rental will be paid to the funder on the anniversary date of your lease agreement if you have an available balance and/or sufficient salary deductions have been received as part of your payroll cycle/s. In the event there are insufficient funds, you will be contacted by our recostings team to recalculate your overall package budgets and expenses accordingly.