SG Fleet Customer terms and conditions

This website is owned and maintained by SG Fleet Australia Pty Limited ("SG Fleet, we, us and our") and may be used for informational purposes only. The use of this website is subject to the following terms and conditions which you should read carefully. By accessing, using and/or downloading this website, materials from it and the services available through it, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to comply with these terms you must not use this website, download materials from it or use the services available through it.

To contact us, please visit sgfleet.com/au/contact-us

 

1. Use and access

This website is designed to be accessed through its principal home pages and such other pages as we may decide. If you access the website through individual pages directly, which are not designed for this purpose, you may not see important information which is relevant to information on this website. You will be referred on certain site pages for further information. This important information will contain details and relevant legal or regulatory information and should be read in conjunction with the relevant site pages.

 

2. Keeping your account details safe

If you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

You are responsible for any and all use (including without limitation unauthorised use) of the passwords and user identification. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

 

3. Reliance

The contents of this website have been prepared without taking into account your particular circumstances, needs or objectives. We do not purport to provide any financial, investment or professional advice and nothing on this website shall be deemed to constitute the offer or provision of financial or other professional advice in any way. We strongly recommend that you seek independent legal, financial and accounting advice before acting on any information on this website.

While we have taken all reasonable steps to ensure the accuracy and completeness of the content of this website, this website is provided on an "as is" and "as available" basis, and we make no representations or warranties, express or implied, regarding the operation or availability of this website. The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date. We exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under applicable law, that the website or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of this website or any part of the content or materials are appropriate or available for use either in Australia or in other jurisdictions. If you use this website from other jurisdictions, you are responsible for compliance with applicable local laws.

 

4. Limitation of liability

In no event will we, our affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, arising out of or in connection with your use, or inability to use, our website, any websites linked to it, any content on our website or such other websites or any services or items obtained through our website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Nothing in this clause affects any liability which cannot be excluded or limited under applicable law. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Where our liability cannot be excluded, we limit our liability to the fullest extent permitted by the Australian Consumer Law.

You agree to defend, indemnify and hold us, our affiliates, licensors and service providers, and each of their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns, harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable legal fees) arising out of or relating to your violation of these terms or your use of this website, including, but not limited to your use of any information obtained from this website and any use of this website’s content, services and products other than as expressly authorised in these terms.

Access to and use of this website including any data or other information distributed by, downloaded or accessed from or through this site is at the user's own risk. Further, we do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties. You are responsible for configuring your technology to access our website. You should use your own antivirus software.

 

5. Third party links

We may provide links to other websites or resources for you to access at your sole discretion. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources, and you access third party websites entirely at your own risk and subject to the terms and conditions of use for those websites. You acknowledge and agree that you enter such web sites at your own risk and you waive any actions or claims against us in regard to anything arising from your use of the third party website.

 

6. Personal data

When you access this website or download information from it, you acknowledge and agree that you have read our Privacy Policy and consent to us collecting your personal information and using that personal information as contemplated by our Privacy Policy (available at sgfleet.com/au/privacy-policy) .

 

7. Intellectual property

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not modify copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The trademark of SG Fleet, symbol thereof, and any other service marks or trademarks of the SG Fleet Group, or logos thereof appearing on this website are trademarks or registered trademarks of the SG Fleet Group.  They may not be used, reprinted, duplicated, or changed without our prior written consent.

 

8. Use of cookies

A cookie is a small file which is sent to your browser and stored on your computer and helps us understand and track your use of our website and where we can improve the information and services we provide to you.

We may work with third parties to research certain usage and activities on our website.  No personal information about you is shared except to the extent it is required to be used by a third party or parties for providing such research, and in the course of conducting this research we, and these third parties may place a unique "cookie" on your browser.

We use cookies to gather information on IP addresses, to analyse trends, administer the site, track users' movements on the site and gather broad demographic information for aggregate use.  IP addresses are not linked to other personally identifiable information and will not be used to deliver targeted marketing messages.

If our website requires you to register or login to gain access to the website, cookies are used to assist in this process.  Cookies are used as part of the registration process, they are also used to store the username while the user is logged into the site and to track the number of times the user has tried to log in during a single visit.

You are not obliged to accept a cookie and you can modify your browser so that it will not accept cookies. However, please note that you may not be able to use or access certain parts of the website or online services if you block the use of cookies.

 

9. Third party software

This website may also integrate third party software such as Red Book information and data as provided by Automotive Data Services Pty Ltd (“Red Book”).

Data and Valuation Disclaimer: Red Book has provided this data and valuations from information gathered from a variety of sources. Whilst all care is taken in producing the data and valuations, neither SG Fleet nor Red Book can guarantee or make any representations regarding the use of, or reliance, on it. Red Book and SG Fleet are not responsible for all information provided to them and you should not rely on the data or valuations without making your own independent assessment of the vehicle and other sources of information. Neither Red Book nor SG Fleet are liable for any loss or damages (other than in respect of any liability which may not be lawfully excluded) relating to your use of or reliance on, this valuation and data.

Red Book Special Offers Disclaimer: Where a published price is indicated to be a “Special Offer”, the relevant vehicle is in a class of vehicles to which an offer by the manufacturer applies. The Special Offer is not being offered by or on behalf of Red Book or SG Fleet. Both Red Book and SG Fleet use their best endeavours to accurately display the terms of the Special Offers, however, to the full extent permitted by law, neither Red Book or SG Fleet will be liable for any errors in the terms of a Special Offer or the applicability of a Special Offer to a particular vehicle. Redbook and SG Fleet take no responsibility in relation to any Special Offer. You should confirm the terms of the Special Offer with the manufacturer or an authorised dealer and not rely on the terms of the offer set out in this website.

Personal and Non-Commercial Use Only: Data and valuations on the website are provided for your personal and non-commercial use only. You must not without the written approval of SG Fleet:

a) modify, copy, distribute, transmit, display, perform, reproduce, publish or licence any data and valuations from this website;

b) use or attempt to use any data and valuations published on this website to create any web site or publication;

c) mirror or frame any data and valuations published within this website;

d) use any automated process of any sort to query, access or copy data and valuations on this web site or generate or compile any document or database based on the data and valuations published on this website;

e) transfer or sell any data and valuations offered on this website;

You acknowledge that you will use the information subject to the terms of the above disclaimer and notice.

 

10. Communications

In order to maintain the security of its systems, protect its staff and detect fraud and other crimes, the Group reserves the right to record all telephone calls and monitor all internet communications, including web and email traffic, into and out of its domains. Monitoring includes but not limited to, checks for and blocking of, viruses and other malignant code, criminal activity, and use or content which is unauthorised as being in breach of the SG Fleet Group policies.

Messages that you send to SG Fleet by e-mail may not be secure. SG Fleet recommends that you do not send any confidential information by e-mail. If you choose to send any messages to SG Fleet via e-mail, you accept the risk that they may be intercepted, misused and modified by a third party.

 

11. Website withdrawal and changes

The contents of this website, including these terms and conditions of use, are subject to change this website from time to time. We may update and change our website from time to time to reflect changes to our products, our users' needs, changes in law and our business priorities.

We do not guarantee that our website, or any content on it, will always be available, uninterrupted or be error-free. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons.

Every time you wish to use this website, please check these terms to ensure you understand the terms that apply at that time. Your continued use of this website after any changes are posted will indicate your acceptance of such changes.  You must stop using our website if you do not agree with the updated terms and conditions.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

 

12. Enforceability

In the event any provision of these terms and conditions of use and access of this website is held unenforceable, it will not affect the validity and enforceability of the remaining provisions and will be replaced by an enforceable provision that comes the closest to the intention underlying the unenforceable provision.

 

13. Applicable law

The terms and conditions of use of this website are governed by the laws of New South Wales and any dispute regarding this website are subject to the non-exclusive jurisdiction of the courts of New South Wales.

The information provided on this website or in any communication containing a link to this site is not intended for distribution to, or use by, any person or entity in any jurisdiction in any country where such distribution or use would be contrary to law or regulation or which would subject any member of the SG Fleet Group to any registration requirement within such jurisdiction or country.

Unless otherwise stated on the product pages, the services and products on this website are intended for use by residents of Australia only, and are not aimed at or intended for use by residents of any other jurisdiction.

REGISTERED DETAILS: SG Fleet Australia Pty Limited is registered in New South Wales Australia ABN 15 003 429 356. The registered office is situated at Level 2, Building 3, 20 Bridge Street, Pymble, NSW, 2073.

These terms were most recently updated in November 2020.