Business mobility
Services will vary from lease to lease. Details of the included services can be found in the lease contract, which can be obtained from the fleet manager at your employer, or from your SG Fleet Relationship Manager. If you don't know who your Relationship Manager is, you can email us at contactnz@sgfleet.com to find out.
Remain calm, turn off the engine and turn your hazard lights on
Check for hazards and ensure the safety of everyone involved
Call emergency services on 111 if required
Record details of the accident, including:
Vehicle information (registration, insurance)
Driver or witness information (licence, full name, address, contact details)
Relevant information on location, time, property damage, or weather conditions
Take photos of the scene and all the vehicles involved
Do not admit liability
Report the accident to us by calling 0800 743 533 and selecting option 2
Adhere to your company policies on reporting accidents
If your lease includes accident management services, we will guide you through the insurance claim process.
Use our service locator tool to find an in-network approved supplier.
To access the Inspect365 app, please see our user guide here.
For assistance in obtaining additional RUCs, please call us on 0800 743 533.
We receive infringement notices, such as speeding and parking tickets, for the vehicles we manage. Then we email the details to the driver to request that payment is arranged. Alternatively, we can transfer the infringement into the driver's name, so the issuing authority can reissue it and post it directly to the driver.
When the lease contract ends, we will arrange a convenient time for the vehicle to be handed back. A vehicle condition report noting any damage will be completed at vehicle handover. Any accessories supplied with the vehicle should be returned, including vehicle service books, all keys and satellite navigation discs. Items not returned may incur an unfair wear and tear charge. The driver or family and friends of the driver may make an offer to buy the vehicle at lease end.
To find out more about this process, please call us on 0800 743 533.
All drivers must have a valid licence.
All vehicles must display a current Warrant of Fitness (WOF) or Certificate of Fitness (COF).
Never drive the vehicle after drinking alcohol beyond the legal limit, or after taking drugs that may impair driving performance.
Where possible, park the vehicle under cover to avoid exposure to extreme weather conditions and hail damage.
For reliable operation of the vehicle, the following checks should be performed on a regular basis (refer to the service manual): oil and coolant levels, tyre conditions and pressure, windscreen washer fluid level, brake fluid level, battery fluid level, operation of lights.
Service the vehicle according to the manufacturer’s service intervals (refer to the service manual).
Operate the vehicle according to the manufacturer’s guidelines and follow all applicable workplace health and safety guidelines.
Regularly clean the car and maintain its appearance. Cleaning entails washing, polishing, and vacuuming. Bird droppings will damage the paintwork and should be removed as soon as possible.
Vehicles returned to SG Fleet at the end of the lease must be in a satisfactory condition relative to the age and distance travelled.
Novated leases are not available in New Zealand.
EV charging
The highest cost component of EV charging stations is often their installation. Electric service upgrades, trenching, repaving, distance to panels, distribution boards and other factors can significantly impact installation costs. Good planning, supplying only the essentials, and keeping in mind potential future expansion will reduce your short and long-term installation costs. SG Fleet can help you understand your short and medium-term needs and avoid over-capitalisation of infrastructure.
This depends on your cost of electricity and the capacity of the vehicle’s battery. The cost to charge an electric car in New Zealand varies between home, work, and public charging:
Charging at home – If your home electricity tariff costs 35c and your EV takes approximately 17 kWh to travel 100 kilometres, it will cost approximately $6.00 per 100km.
Charging at work - Many employers will install workplace charging points and typically offer free access to Tool of Trade drivers throughout the day.
Charging at public locations - Public charge points at supermarkets or car parks are often free to use for the duration of your stay. Be mindful of other drivers who also need to use the charging stations. Read our Driving Insights article on EV charging etiquette.
Rapid charging – Our data shows that 50kW DC charging stations cost approximately 80c/kWh. If your EV takes approximately 17kWh to travel 100km, then it will cost approx. $14.00 per 100km. When charging at DC charging stations, we recommend charging up to 80% (not max/full). This is because the speed of charge on average decreases beyond 80%. Some charge point operators charge a per-minute fee and/or an idle (waiting) fee so make sure to look at these prior to charging your EV.
The charge time for an EV varies based on the model of car and the type of electric vehicle supply equipment (EVSE), also known as the charging station, you use to charge the vehicle.
One thing to keep in mind is the difference between the time for a full charge and a partial charge.
DC chargers (also known as ‘fast chargers’ or ‘rapid chargers’) will allow you to charge up to 80% in as little as 15-20 minutes for smaller range EVs and an hour for some of the longer range EVs. DC charging station power output typically range between 50kW up to 350 kW (also known as hyper chargers).
A 50kW charger can put a range of approximately 50km of range per 10 minutes.
Other dedicated EV AC charging stations can take 4-12 hours – including those that can be installed at home or workplaces. For example, on a 7kW AC charging station, you can expect approximately 30km of range per hour.
If you are using the charging lead with an inline EVSE control box (the one that comes with your EV) and plugging it in to a normal wall socket, it can take even longer - approximately 10km of range per hour.
Some EV charging stations can receive and transmit electricity and usage data. Some providers offer software to see how much electricity has been used, which can then be managed in the same way as for a traditional fuel card. SG Fleet will integrate that information into our online portal Fleetintelligence, ensuring fleet managers can manage the whole-of-life costs of EVs.
There are a wide range of options available to charge your EV.
Home - You can charge at home with Mode 2 or Mode 3 charging – and it is strongly advised to have your home wiring checked and certified before you start.
Mode 2 is using an in-line EVSE control box as part of the EV’s dedicated charging lead that is supplied with the EV, plugged in to a normal outlet.
The recommended home charging option is Mode 3, where a dedicated EV charging wall box with control electronics is built in. Make sure you check your employer motor vehicle policies before deciding how to charge a work EV at home.
For more information on publicly available standards for residential charging, please visit Residential Electric Vehicle Charging at Standards NZ.
Workplace – Many businesses have installed charging stations at their premises, in preparation to their transition to electric.
For more information on publicly available standards for commercial charging, please visit Commercial Electric Vehicle Charging at Standards NZ.
Public – The New Zealand public charging network continues to grow as ChargeNet and other providers install charging stations across New Zealand. Publicly available charging stations can be found using PlugShare.com or through the dedicated supplier’s app or website.
We will support you and and your drivers as you consider EV charging requirements.
